Corporate vacancy

Zurich Insurance Group (Hong Kong) is part of the Zurich Financial Services Group, the world's largest Swiss insurance-based financial services provider backed by over 135 years of experience. As a Fortune Global 150 company serving customers in more than 170 countries, we aspire to become the leading global insurance group in the business markets. In Hong Kong, we are ranked a top 10 insurer offer a full range of life and general insurance solutions for individuals as well as corporate clients. We are looking for high caliber candidates to fill the following vacancies:

Assistant Business Development Manager – Consumer Market

Job responsibilities:-

• To assist Business Development Manager in formulating & implementing marketing plans with the aim to cultivate bancassurance business from existing and prospective banks, and end customers
• Develop effective Affinity, Worksite and Brand Leverage distribution channels for consumer business
• Maintain and prosper relationships with banks
• Work towards effective sales campaigns and customer-centric solutions
• Recruit, maintain and support banks, and grow the bancassurance business portfolio
• Maintain the well-being of the portfolio in terms of profitability, underwriting performance and customer productivity
• Develop and review standard operating procedures for the portfolio

Job requirements:-

• University graduate in Marketing or business-related disciplines
• At least 5 years sales & marketing experience gained from insurance industry
• Sound general insurance knowledge, experience in bancassurance is a definite advantage
• Solid experience in conducting training and seminars to intermediaries
• Good knowledge of service and operations management
• Able to work both independently and within a team
• Outspoken, aggressive and customer-oriented
• Excellent command of written and spoken English & Chinese

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Senior Specialist, System and Networking

Job responsibilities:-

• Responsible for IT system and network infrastructure management including:

  • Planning, design, product evaluation, installation and configuration
  • Monitoring, control and administration
  • Problem fixing and upgrade
  • Policy, process and procedure development and maintenance
• Lead or participate in projects involving IT system and network infrastructure
• Act as a consultant providing technical guidance to other IT staff
• Work with the IT information Security Officer to:

  • Implement IT security related projects
  • Carry out day-to-day IT security administration
  • Respond to IT security incidents
• Support the IT Helpdesk in resolving user IT system and network issues
• Facilitate the Operation Team in carrying out regular and ad-hoc computer operations

Job requirements:-

• Bachelor degree in Computer Science/Engineering/Information Technology or related disciplines
• 5 years' relevant working experience with at least a year working as a Senior Specialist
• Sound Knowledge and hands-on experience in management of various systems/tools including Microsoft Server, HP Unix, Cisco networking equipment, Checkpoint Firewall, Juniper Firewall, VMware product and other network server administration
• Strong IT project management skills
• A team player with good interpersonal and communication skills
• Good command of English and Chinese

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Business Development Officer – Commercial Direct

Job responsibilities:-

• Provide quality customer service to internal departments and external business partners
• Explore new business opportunities and maintain a good working relationship with the existing business partnership
• Maintain renewal business ratio and observe credit control level
• Prepare insurance quotations to direct customers
• Answer incoming enquiries via email, fax and phone call
• Assist manager to achieve budget premium and other ad hoc projects as assigned

Job requirements:-

• Form 7 or above or Diploma in Insurance Studies
• At least 3 years of relevant working experience in insurance industry
• Knowledge in general insurance, claims and sales and underwriting is preferable
• Open minded, result-oriented with proactive attitude
• A good team player with ability to work independently coupled with strong communication and interpersonal skills
• High proficiency in spoken and written English and Chinese with good knowledge in Mandarin is preferable
• Good PC skills in Word, Excel, PowerPoint, Chinese Word Processing and Lotus Notes

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Senior / Business Development Officer – Consumer Market

Job responsibilities:-

• Assist in marketing planning, campaign executive and daily operation support to develop personal line business in the consumer market segment
• Assist in achieving business targets of the assigned partners/accounts, including financial institutions, affinity, worksite, brand leverage, travel agents and personal direct, through managing the effectiveness of all sales channels and daily operations in marketing personal general insurance products
• Perform portfolio management and implementing retention, loyalty and cross-selling programmes to enhance business retention and penetration
• Manage the execution of marketing campaigns and monitor sales performance and undertake any short-term/long-term measures to improve sales performance
• Co-ordinate various internal and external parties to roll out the campaign and manage the logistics of the roll-out and fulfillment
• Facilitate and support the daily operations of the sales channels

Job requirements:-

• Degree holder in marketing or any related discipline
• Minimum 2 years' marketing experience in general insurance
• Knowledge of personal line insurance products
• Strong sense of creativity in desktop publishing
• Excellent marketing sense and result oriented
• Good customer service, communication and interpersonal skills

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Assistant Manager –HK Bancassurance

Job responsibilities:-

• Provide sales support to business partners in analyzing business needs, business model for business partner
• Engage in sales appointments with customers for financial needs analysis, identifying customers' protection / investment gaps and propose appropriate product solutions, and close deals
• Prepare training materials and assist in training seminars to business partners
• Provide clinical session in different offices of business partners
• Build up & maintain good relationship with business partners
• Design & implement of localized promotions at distribution levels.
• Coach and develop team members

Job requirements:-

• Degree holder in any discipline
• At least 5 years' experience in insurance or banking industry
• Pass IIQE paper 1, 3 & 5 or HKSI paper 1, 7 & 8
• Excellent knowledge of investment and insurance products
• Good people management, analytical and problem solving skills
• Good presentation, communication and negotiation skills
• Excellent written and spoken communication skills in both Chinese and English
• Good PC skills in Word, Excel, PowerPoint and Chinese word processing

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Senior Officer – HK Bancassurance

Job Responsibilities:-

• Responsible for sales management in close collaboration with the assigned branches of company's bank partners by soliciting new business opportunities proactively so as to increase sales revenues and enhance customer satisfaction level
• Provide administrative support to new product launch, promotion campaign and sales training
• Provide customer interview and presentation jointly with the Relationship Managers from both personal banking as well as corporate and commercial banking segment of company's business partners

Job Requirements:-

• Degree holder in any discipline
• At least 3 years' experience in insurance or banking industry
• Pass IIQE paper 1, 3 & 5 or HKSI paper 1, 7 & 8
• Excellent knowledge of investment and insurance products
• Good analytical and problem solving skills
• Good presentation, communication and negotiation skills
• High proficiency in spoken and written English and Chinese with good knowledge in Mandarin is preferable
• Good PC skills in Word, Excel, PowerPoint and Chinese word processing

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Policy Administration Assistant – General Insurance

Job responsibilities:-

• Assist the supervisor in carrying out the assigned tasks in relation to policy administration
• Assist the supervisor in monitoring the compliance of underwriting guideline
• Perform administrative work for the department

Job requirements:-

• F. 5 standard with pass in HKCEE or Diploma in insurance studies
• 2 years relevant working experience in insurance industry
• Attention to details and proactive attitude
• Good customer services and interpersonal skills
• Good PC skills such as MS Word & Excel

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Business Development Representative – Outbound Telemarketing

Job responsibility:-

• Promote and sell insurance products to customers over the phone
• Follow up with potential clients

Job requirement:-

• F.5 standard or above
• Experience in selling general insurance products is an advantage such as Hospital Cash, Home or Personal Accident Insurance etc.
• Professional qualification with IIQE paper I & II is essential
• Fluency in Cantonese
• Good telephone manner and communication skills
• Clear expression in speaking is essential
• Result-oriented and self-motivated
• Shift duty is required

(Job updated on 13 August, 2010)