Contact

Enquiry forms

Please choose enquiry category:

Addresses and telephone numbers

Head office

24-27/F, One Island East,
18 Westlands Road,
Island East, Hong Kong
Tel: (852) 2968 2222
Fax: (852) 2968 0988
Customer services e-mail:
enquiry@hk.zurich.com

Main Agency Office

13/F, Wharf T&T Centre,
Harbour City,
Kowloon, Hong Kong
Tel: (852) 3710 1888
Fax: (852) 2519 6836

Zurich Insurance Group (Hong Kong) Zurich Academy

13th Floor, Tower 2, The Gateway, Tsim Sha Tsui, Kowloon
Tel: (852) 2148 8388
Fax: (852) 2967 9532

Enquiry hotlines

Enquiries Telephone Service hours
General enquiries (852) 2968 2222 9:00am – 5:30pm, Monday to Friday
(except public holidays)
Life insurance enquiries
Customer Services Hotline
Alteration		 (852) 2535 3500 9:00am – 5:30pm, Monday to Friday
(except public holidays)
Claims Hotline (852) 2535 3502 9:00am – 5:30pm, Monday to Friday
(except public holidays)
General insurance enquiries
Customer Services Hotline (852) 2968 2288 9:00am – 5:30pm, Monday to Friday
(except public holidays)
9:00am – 1:00pm, Saturday
(except public holidays)
Claims Hotline (852) 2903 9388 9:00am – 5:30pm, Monday to Friday
(except public holidays)
9:00am – 1:00pm, Saturday
(except public holidays)