Contact

Enquiry forms

Please choose enquiry category:

Addresses and telephone numbers

Head office

24-27/F, One Island East,
18 Westlands Road,
Island East, Hong Kong
Tel: (852) 2968 2222
Fax: (852) 2968 0988
Customer services e-mail:
enquiry@hk.zurich.com

Enquiry hotlines

Enquiries Telephone Service hours
General enquiries (852) 2968 2222 9:00am – 5:30pm, Monday to Friday
(except public holidays)
Life insurance enquiries
Customer Services Hotline
Alteration		 (852) 2535 3500 9:00am – 5:30pm, Monday to Friday
(except public holidays)
Claims Hotline (852) 2535 3502 9:00am – 5:30pm, Monday to Friday
(except public holidays)
General insurance enquiries
Customer Services Hotline (852) 2968 2288 9:00am – 5:30pm, Monday to Friday
(except public holidays)
9:00am – 1:00pm, Saturday
(except public holidays)
Claims Hotline (852) 2903 9388 9:00am – 5:30pm, Monday to Friday
(except public holidays)
9:00am – 1:00pm, Saturday
(except public holidays)