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Claims

Please contact your insurance consultant, agent or broker immediately when you need to file a claims or call our Claims Hotline on (852) 2903 9388. To facilitate processing, please submit all required documents with the completed claim form.

Individual insurance
1. Motor Download motor vehicle accident report form (252KB) »
2. Loss/Damage to property Download claim form (137KB) »
3. Personal accident Download claim form (137KB) »
4. Public liability Download public liability accident report form (83KB) »
5. Medical Download claim form (266KB) »
6. Home appliance breakdown Download claim form (62KB) »
7. Travel Download claim form (391KB) »
8. Hospital cash Download claim form (184KB) »

Commercial insurance
1. Employees' compensation Hotline: (852) 2903 9388
2. Other commercial insurance Hotline: (852) 2903 9388
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