Zurich Insurance (Hong Kong) and YAS collaborate to enhance service quality and safety of electric taxi fleets in Hong Kong

Zurich Insurance (Hong Kong) (“Zurich”), the leader in personal insurance dedicated to protecting Hong Kong’s people and communities, has announced a partnership with YAS Insurance to launch an innovative, rewards-based motor insurance program for eligible EV and electric hybrid taxi drivers in Hong Kong. This brings together Zurich’s insurance expertise with YAS’s AI-powered Insurtech solutions to deliver a safer, smarter, and improved mobility experience that benefits everyone across Hong Kong.

Zurich will introduce a three-tier insurance program, powered by YAS’s TAXY platform, which uses AI-assisted pattern learning to deliver a transparent scoring system that tracks individual driving behavior. This ensures that drivers who prioritize safety are rewarded - including insurance protection that covers themselves, their property and their family – dependent on tier.

Eligible drivers in the program will be provided with personal accident coverage, with additional coverage and benefits being offered to those who qualify for higher safety tiers – such as coverage for the driver’s properties for those in the second tier, and personal accident coverage to the driver’s family members in the third. The goal is to incentivize all taxi drivers to adopt safer practices, creating a ripple effect that raises industry standards and benefits the broader community. As drivers adopt safer habits, everyone on the road benefits, from passengers and pedestrians to fellow motorists, with fewer accidents and smoother journeys.

The partnership is a shared commitment to improve the taxi industry and build a safer, more sustainable Hong Kong for everyone, in favor for the government’s initiatives. By harnessing YAS’s TAXY platform, which leverages AI-driven driver monitoring and real-time data analytics, the partnership will help taxi fleets transition to more sustainable mobility and higher performance.

Over the last six months, YAS has leveraged AI-assisted pattern learning to analyze more than 39 million data points across road conditions, weather patterns, and driving behaviors, allowing more accurate risk assessments and new safety features. This has already improved average safety scores by nearly 20%, demonstrating real progress in safety awareness and driving standards - benefiting drivers and ensuring safer, smoother, and more reliable journeys for passengers.

Using government-required in-vehicle cameras and YAS’ mobile app, driving patterns can be tracked in real-time and integrated with Hong Kong traffic data. This enables instant traffic alerts and smart route optimization, helping drivers avoid high-risk areas and making every journey safer for passengers. These technologies also help drivers make better use of their time, improving daily earnings and the efficiency of taxi fleets. Ultimately, this means everyone in Hong Kong can enjoy safer, smoother, and more reliable rides, contributing to a better daily experience for us all.

Eric Hui, Chief Executive Officer of Zurich Insurance (Greater China), said, " Hong Kong’s taxis are the heartbeat of our city’s dynamic economy, connecting communities and powering daily life. Through this partnership with YAS Insurance, we hope to play a part in modernizing the taxi industry. More importantly, this reflects our commitment to supporting taxi drivers with protection that not only safeguards their livelihoods but also contributes to a more sustainable and resilient transport ecosystem."

William Lee, Co-Founder of YAS, said, “Our vision at YAS is to make every taxi ride in Hong Kong and beyond safer for both drivers and passengers through real-time risk assessment and smarter use of data. Partnering with Zurich allows us to raise service standards, improve fleet efficiency, and bring greater peace of mind on the roads. This program will keep evolving, with new incentives, rewards, and partnerships — from e-commerce to electric charging — to strengthen the entire taxi ecosystem and set the stage for wider adoption.”