Options to pay your premium

Autopay by bank account

Autopay by credit card

PPS

Internet banking

Telegraph transfer

Autopay by bank account
1) Download & complete the direct debit authorization form (Method of payment form).
2) Please complete the form and email it to customer@hk.zurich.com.
Note: Autopay setup takes 6-8 weeks.

Autopay by credit card
1) Download and complete the credit card direct debit authorization form (Method of payment form).
2) Submit the form to your licensed insurance intermediary to sign for accepting to bear any additional charge due to collection of premiums by credit card.
3) The original form is suggested to be sent to us by registered mail.

PPS
By internet: www.ppshk.com
By phone (English): 18011 (bill registration) and 18031 (bill payment)
Merchant code: 6621
Merchant name: Zurich Life Insurance (Hong Kong) Limited
Bill no.: 11 digits of PPS payment number with prefix '108' (refer to premium notice)
Note:
(i) Only applicable for the payment frequency of semi-annual or annual.
(ii) Not applicable for loan repayment.
(iii) Please settle payments at least three working days before the payment due date.

Internet banking
Merchant name: Zurich Life Insurance (Hong Kong) Limited
Bill No.: 11 digits of PPS payment no. with prefix '108' (refer to premium notice)
Note:
(i) Only applicable for the payment frequency of semi-annual or annual.
(ii) Not applicable for loan repayment.
(iii) Please settle payments at least three working days before the payment due date.
Telegraph transfer
Account name: Zurich Life Insurance (Hong Kong) Limited
Amount: Currency applicable (premium and levy excluding any bank charges)
Value date: The date of money to be transferred
Payment detail: Poliyholder's or life insured's name and policy number
With message: Cable Advice Rem Dept/CSG HK
Note:
(i) Only applicable for the payment frequency of semi-annual or annual.
(ii) Please send us (1) the bank transfer receipt which clearly shows the payor's name and (2) certified copy of policyholder's or life insured's valid passport.
(iii) This applies only to telegraphic transfers (TT), not for local bank transfers.
| Through: | For credit to: | |||
| AUS$ | Citibank Limited Sydney |
Citibank N.A. Three Garden Road, Central, Hong Kong SWIFT: CITIHKHX Bank code: 006 |
AUD current a/c | #1014889023 |
| HK$ | N/A | HKD current a/c | #1014889058 | |
| Pound£ | Citibank N.A., London | Pounds current a/c | #1014889015 | |
| Euro€ | Citibank N.A., London | Euro current a/c | #1014889031 | |
| US$ | Citibank N.A., New York | USD current a/c | #1014889007 | |
| US$ (Taiwan only) |
Citibank, Taiwan Citibank N.A. |
|||
Remarks:
- Only payment from the policyholder or life insured is accepted. Ineligible 3rd party payments will be returned to the payor or policyholder, and Zurich will not bear any charges of return payment.
- Some payment methods are subject to bank charges. Customer should check with your bank for enquiries. If the premium payment currency is different from the policy currency, the payment will be subject to exchange rate (determined by us at our discretion). Customer should consider the exchange rate risks and decide whether to take such risks.
- Please send the payment information or document(s) at least 7 working days prior to the premium due date through email to customer@hk.zurich.com or upload to https://www.zurich.com.hk/en/customer-services/contact-us/e-form/life-general